Ontiva Fusion Suite
ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the... Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ... This version does not restrict the number of support/sales agents.
http://www.ontiva.com/ontivasetup.exe - 7Mb - Download - Screenshot

Invoice Store
The Invoice Store is a complete Invoicing, POS, Estimating and Customer Tracking software product for the small business. Perfect for any mailorder, retail, service business or any business that requires invoicing or sales. It maintains customers, vendors, sales personnel and inventory management. ... It supports detailed invoicing, packing slips, customer statements, payments, refunds, credits, returns, password security, 0/1/2 sales taxes, barcodes, kits, serial number tracking, backorders, quotes, recurring billing and many reports.
ftp://www.softstore.net/pub/invoice.exe - 940Kb - Download

Boldcenter Operator Client .NET
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Used by over 11,000 active websites.
http://www.boldcenter.com/download/boldcenter413.exe - 4Mb - Download - Screenshot

WhoisOnsite
LiveSupportZone allows you provide live help and live customer pre-sales support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. ... Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services. ... We propose to you an effective solution that provides services similar to what exists in traditional retail trade.
http://www.livesupportzone.com/livesupportzone.zip - 3Mb - Download - Screenshot

LiveSupportZone
LiveSupportZone allows you provide live help and live customer pre-sales support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. ... Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services. ... We propose to you an effective solution that provides services similar to what exists in traditional retail trade.
http://www.livesupportzone.com/livesupportzone.zip - 3Mb - Download - Screenshot

Claymore Card Filer
The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as... There is an online support center at http://www. ... com/ClaymoreCardFilerSupport Here you can find an FAQ and a support forum. ... blinkdevelopment. ... Each contact has a series of custom fields that can be used to track various useful bits of information.
http://www.blinkdevelopment.com/downloads/CardFiler.exe - 5Mb - Download - Screenshot

Cafe Manager Pro for Internet Cafes
Cafe Manager Pro is Internet cafe software for cyber cafe management. Designed to assist in day to day of Internet cafe administration. Produce charges using unlimited, completely configurable billing schemes. With integrated Point Of Sales system sell snacks, drinks and charge printer, scanner... Our cyber cafe software supports 3 major payment methods widely used in Internet cafes: - Play as you Go: Customer pays after he finished using the PC. ... There are 2 options: If the customer wants to spend an exact amount of money, the program will calculate time based on selected charge rate.
http://www.cafemanager.com/cm_setup/cmprof.zip - 13Mb - Download - Screenshot

ATAF-SHOP
ATAF -Shop is 100% web-based shop system that can : Your advantage is : Your can handle customers online shopping in a secure environment A 100% online inventory with options editing/adding items and for uploading picture to complement the description of the items You can define Prices,... all is handled by one single web server. ... No need for expensive software installation, special database servers etc.
http://www.ataf.biz/design/download/atafshop.zip - 2Mb - Download - Screenshot

LIVECHAT ContactCenter
LIVECHAT ContactCenter 5. 0 is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. ... ContactCenter is a solution for companies willing to improve online services, customer support, increase sales and maximize the online conversion. ... All contacts and chats are collected and stored in a centralized knowledgebase, so you can control the network and data flow.
http://www.livechatinc.com/download/contactcenter/LivechatSetup.exe - 7Mb - Download - Screenshot

FF Network Billing
FAST Client/Server Network Technology for your invoices and billing! Runs on all Windows Networks for Win95/98/ME/NT/2000 systems with the TCP/IP networking protocol installed. Features: unlimited invoices, quotes, payments, customers and products! FAST, COMPACT 32-bit program execution! ... Print sales messages or customer comments on all forms! ... LONG product/service description fields with word-wrapping! ... Create and print customized form letters including customer data and more! ... Compressed backups to any device supported by Windows!
ftp://ffnetworkbilling.com/FFNE.EXE - 2Mb - Download - Screenshot