Tree Service
If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keeptrack of telephone numbers, addresses and much more info... Youcan keep track of an unlimited amount past tree service jobs. ... This software can easily make your tree service job(s) more easy and also moreprofessional, and you can use the past records for new job resume info.
http://www.rb59.com/tree-service/tssv.zip - 1Mb - Download - Screenshot

Queuing Model Excel
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the... The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers. ... The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers.
http://www.bizpeponline.com/downloads/qme20.zip - 151Kb - Download - Screenshot

VueChat Customer Service
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with... If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online.
http://www.vuechat.com/download/express/vuechat_rep.exe - 3Mb - Download - Screenshot

Vuechat
Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through... Create a new level of convenience for your customer! ... As a representative, you can converse with up to 6 conversations simultaneously.
http://www.vuechat.com/download/vuechat_rep.exe - 3Mb - Download - Screenshot

Commit CRM
Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and... Your customers will receive a higher level of service as well as greater visibility into the services they have received and the associated costs Increase Productivity by dispatching the right technician to the right call, by measuring the technician's productivity, by letting remote technicians...
http://www.commitcrm.com/download.htm - 11Mb - Download - Screenshot

Querybot Web Knowledgebase/FAQ
Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. ... Querybot puts advantanced customer service technology within reach for smaller businesses and organizations. ... Querybot can cut manual email processing by up to 80% while improving quality of service. ... A working system can generally be set up in less than an hour.
http://www.querybot.com/querybot.exe - 3Mb - Download - Screenshot

Polar Help Desk
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates...
http://www.polarsoftware.com/produ...servicedesk/PolarHelpDeskFree.zip - 7Mb - Download - Screenshot

Service Invoicer
Create and Print Invoices. Save Customers and Service Descriptions for later recall Calculates taxes. Completed Invoice becomes a receivable and can be reviewed until paid. Can print with or without a Remittance Slip. Invoice can print in color or black and white. ... Customer Data is compatible with all other Citrusware Programs.
https://www.regnow.com/softsell/nph-softsell.cgi?item=6762-12 - 25Kb - Download - Screenshot

AvailSuite
AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep... AvailSuite is a proven choice for small and medium service companies, home businesses and service professionals. ... It is being used by: Gardening and Lawn Care companies, Personal Finance and Tax consultants, Machinery Repair and Maintenance companies, Plumbing and Cleaning service companies, Web...
http://www.availsuite.com/files/AvailSuiteSetup-smart.exe - 16Mb - Download - Screenshot

StromaSoft CRM Customer Service Helpdesk - Outlook Edition
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. ... If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business. ... In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
http://www.StromaSoft.com/downloads/stromasoftcrm_setupkit.exe - 14Mb - Download - Screenshot