SupportWizard
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www. userschoiceawards. com/results-2002_ICCM. html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer... The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. ... htm). ... It can be purchased or hosted on our servers.
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