My-CRM
Designed for the small business this level entry CRM software offers contact management,a fully integrated calendar,opportunities,quotations,invoicing with receivables and a project/helpdesk module. Manage your contacts with ms word integration for sending letters, appointments and emailing A... Email your quotations and invoices to your customers in PDF format Enter payments and track how much your customers owe with the Age debtors screen.
http://www.my-crm.co.uk/downloads/mycrm_setup.exe - 16Mb - Download - Screenshot

Instant Quote Professional
Instant Quote Professional is a feature rich software application designed for any business that requires quotes and invoices, allowing you to easily create quotes and invoices in seconds! Supports US, UK, Canadian, VAT and Australian GST systems. Features include quote, invoice, Excel-based...
http://www.pcesoft.com/downloads/IQ2000Setup.exe - 16Mb - Download - Screenshot

SupportWizard
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www. userschoiceawards. com/results-2002_ICCM. html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer... The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. ... A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional...
http://www.supportwizard.com/temp1234.htm - 0b - Download - Screenshot

MiraMail
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate... There's no new software to learn so you'll be up to speed with MiraMail with increased productivity immediately. ... Lesser-experienced staff has the opportunity to learn from the responses of others.
http://www.nevrona.com/files/miramail.exe - 2Mb - Download - Screenshot

Defect Tracker
Successful bug tracking has a direct correlation upon the success of software development projects. Your company’s reputation relies on delivering usable software that is delivered on-time, on-budget and with high quality. Defect Tracker is bug tracking software that facilitates document... For collaboration, Defect Tracker’s bug tracking software allows each user to decide what type of email alerts are received. ... Defect Tracker’s bug tracking software also manages your help desk by allowing your customers to submit support tickets directly from your web site.
ftp://ftp.pragmaticsw.com/downloads/dtrack.exe - 455Kb - Download - Screenshot

PoliteMail SE for Outlook
PoliteMail turns Microsoft Outlook into an email marketing machine. Create, send & track personalized, 1:1 email messages from your own authentic email server. Create attractive HTML email newsletters and direct email campaigns, build and manage your mailing lists, track open, click and forwards... Features like attractive email templates, mailing list and contact management, mail merge, email content management, as well as email response tracking and CAN-SPAM compliance, are now all taken care of right within Outlook.
http://www.politemail.com/setup_standard.exe - 8Mb - Download - Screenshot

1AutomationWiz.com
1AutomationWiz. Com an automated ecommerce solution with autoresponders, shopping cart, affiliate program & broadcast email software. This state of the art email marketing, ecommerce & shopping cart automation software unleashes The hidden profits trapped in your online business - while reducing... Now Beginners & Experts Alike Can Totally Automate Their Web Sales, Email Marketing, Digital Product Delivery, Ad Tracking, & Affiliate Program In As Little As 15 Minutes!
http://www.1automationwiz.com/download/1AutoWiz71.zip - 440Kb - Download - Screenshot

NetShred
Clear Cache, erase History permanently with NetShred, the easy-to-use internet track eraser for Mac OS 8 and OS 9 that securely erases cached files your browser and email programs leave behind. NetShred is the internet privacy software that is easy, fast and cleaner. ... These internet tracks - browser cache, history, download cache and email trash - not only potentially compromise your privacy, they also take up a lot of disk space. ... Cleaner because it will erase, not just delete all internet tracks for almost every browser and email program on Mac OS 8/9.
ftp://ftp.mireth.com/NetShred.FAT.sit.hqx.zip - 2Mb - Download - Screenshot

FAQ Organizer Deluxe
FAQ tracking software for Windows: database management system with ready to use faq-tracking database solutions. Our database software solution allows you to record, organize, and manage information about frequently asked questions. FAQ data manager is easy to use and very intuitive. ... With one click send email faq message or the whole html report. ... You can create customized faq tracking database solution. ... You can use databases included in the software or you can quickly define and build your FAQ database solutions.
http://www.primasoft.com/deluxe/faq.exe - 9Mb - Download - Screenshot

NetShred X
Clear Cache, erase History permanently with NetShred X, the easy-to-use internet track eraser for Mac OS X that securely erases cached files your browser and email programs leave behind. NetShred X is the internet privacy software that is easy, fast and cleaner. ... These internet tracks - browser cache, history, download cache, quicktime cache, favicons and email cache, trash, spam and junk mail - not only potentially compromise your privacy, they also take up a lot of disk space. ... Cleaner because it will erase, not just delete all internet tracks for almost every browser and email...
ftp://ftp.mireth.com/netshredx.dmg.zip - 2Mb - Download - Screenshot