ContactGenie Exporter Basic Ed
ContactGenie, an advanced contact exporter for Microsoft Outlook/Exchange '2000-'2003 including support for Personal Distributions Lists (PDL), MS Exchange Global Address List (GAL) and Global Distribution Groups (GDG). Export to MS Access, MS Excel and text files (CSV, Tab, and custom delimited). ... Strip alpha fax prefixes on export without affecting Outlook data (used to hide fax#'s from Addressbook). ... Ability to export standardized values for CompanyName, FileAs, Email#DisplayAs fields. ... Multi-lingual support for viewing (Outlook Display As or Internal)/exporting (language based...
http://www.contactgenie.com/dan/d.php?fn=2cgxbasic.zip - 9Mb - Download - Screenshot

Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored both in Outlook and in... Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. ... Can also be used for other types of issue-tracking. ... Suitable both for in-house and outsourced helpdesks.
http://www.kalmstrom.nu/files/PFHD8English.zip - 2Mb - Download - Screenshot