Shut Up And Reboot
Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need...
http://www.dbandsons.com/shutup.zip - 10Mb - Download - Screenshot

SysAid Help Desk and Inventory
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote... SysAid Help Desk Software also provides service management (help desk). ... The system uses Email, SMS, and IM to provide the most efficient methodology possible. ... SysAid offers multi-language support, providing interfaces in English, French, German, Italian, Spanish, and Hebrew.
http://www.ilient.com/down/SysAidServerFree.exe - 16Mb - Download - Screenshot

Been There Done That
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. ... Now includes a number of charts and graphs to give you insight into your help desk operations. ... The user interface has also been updated. ... A backup and restore feature was also added in this release.
http://www.lnsoftware.com/btdt2006.zip - 4Mb - Download - Screenshot

Computer Admin Pro
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually... Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more. ... Compliance: Maintain a catalog of all software licenses and where each license is installed.
ftp://computeradminpro.com/SetupCAP.exe - 8Mb - Download - Screenshot

Computer Admin Pro Mac
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually... Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more. ... Compliance: Maintain a catalog of all software licenses and where each license is installed.
ftp://computeradminpro.com/ComputerAdminProX.bin - 9Mb - Download - Screenshot

BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,... Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
http://www.helpdesksoftware.com/BRIDGE.EXE - 16Mb - Download - Screenshot

CI Discovery Network Inventory
Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. ... CI also integrates with BridgeTrak Suite help desk software. ... The "Hardware and Software Master" compiles an accurate inventory of all hardware and software used across your enterprise. ... Features such as "Product Keys" captures license information for use in enforcing software license compliance.
http://www.kemma.com/download/CID/CISetup.exe - 16Mb - Download - Screenshot

Global Site Support
Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management... Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home. ... You are not required to install any software, or upgrade any hardware.
http://www.globalsitesupport.com/distribution/GSSsetup.exe - 291Kb - Download - Screenshot

Desk Clock Pro
Desk Clock Pro v1. 0. 1 is and easy to use fully functional alarm clock for your desktop. Its designed to let the users creativity run wild when it comes to customization by allowing for changes in backgrounds (. bmp, . jpg, and . gif images), clock face colors, and even clock text colors. ... Taporas software also allows you to use . ... This adds to the overall look and feel of the software while giving each user a personalized experience. ... Other features include customizable snooze times, multiple recurring alarms, short personal memos for each alarm, large and small size options,...
http://www.tapora.com/setup.exe - 2Mb - Download - Screenshot

SRM Help Desk 2005
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface... mdb on the backend insures you can even user 3rd party reporting software, but with the built in ability to create your own reports and output to . ... csv or Microsoft Excel you probably won't need to use other reporting software.
http://www.dbandsons.com/srm2005.zip - 10Mb - Download - Screenshot