The Help Desk Toolkit
The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching,... * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk *...
http://www.helpdesksurvival.com/Help_desk_toolkit.zip - 4Mb - Download - Screenshot

Desk Drop Jr
DESK DROP is a fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board. Quick thinking and strategy is a must in Desk Drop to reach really high scores. ... The top ten scoreboard records the Desk Drop Champions. ... Are you up to the challenge? ... The game is both addictive and fun for all ages.
http://www.lookoutsoft.net/freewebgames/downloads/deskdropjr.exe - 560Kb - Download - Screenshot

Shut Up And Reboot
Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need...
http://www.dbandsons.com/shutup.zip - 10Mb - Download - Screenshot

CSMD (Computerised Sound Mixing Desk)
Mixes audio files easily. Mix Mp3s, Wav Files and other format. Record the output or play though an amp. Playlists can be setup for ease. Looks and feels like a real mixing desk.
http://www.csmd.co.uk/Downloads/CSMDPlusSetup.msi - 2Mb - Download - Screenshot

Been There Done That
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. ... Now includes a number of charts and graphs to give you insight into your help desk operations. ... The user interface has also been updated. ... A backup and restore feature was also added in this release.
http://www.lnsoftware.com/btdt2006.zip - 4Mb - Download - Screenshot

VersaSRS Help Desk
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has... versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due...
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_2.zip - 16Mb - Download - Screenshot

SysAid Help Desk and Inventory
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote... SysAid Help Desk Software also provides service management (help desk). ... ), which SysAid managers receive and deal with. ... The system uses Email, SMS, and IM to provide the most efficient methodology possible.
http://www.ilient.com/down/SysAidServerFree.exe - 16Mb - Download - Screenshot

tApCalc Desk tape calculator(Arm & xScale)
tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered... In addition to standard calculator functions tApCalc Desk provides a host of other function: - Calculate Mark Up and Mark Down based on sale price - Display running sub-total - Total and Grand total - TAX+ and TAX- to add or remove tax component for a price - Text explanation for each...
http://www.softtrends.com/Downloads/tApCalcDesk-ArmsTrial.zip - 0b - Download - Screenshot

DeskMarker
Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. With the transparency option you can colorize the visual controls. In the freehand mode the pen marker follows your mouse. ... Desk Marker is specially designed for computer schools or any other operation areas where you have to emphasize window areas. ... For all operations like draw and delete are user-defined hotkeys available for easy switching.
http://www.delight.ch/download/8/DeskMarker.exe - 1Mb - Download - Screenshot

BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,... Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
http://www.helpdesksoftware.com/BRIDGE.EXE - 16Mb - Download - Screenshot