IT Outsourcing Toolkit
THE IT OUTSOURCING ESSENTIALS GUIDE - A COMPLETE PACKAGE The 'how to' of outsourcing, filled with template examples. How to construct solid relationships to control costs and provide access to critical skills. Understanding best practice in selecting a service provider. ... No doubt about it: it de-mystifies IT Outsourcing, is fast and easy to use and your number-one source, designed to suit your IT Outsourcing needs. ... One thing's for sure: The IT Outsourcing Essentials Guide makes creation of outsourcing agreements far more straight forward.
http://www.ovitztaylorgates.com/IToutsourcing.zip - 3Kb - Download - Screenshot

Checklan Central Admin
Agent less, Checklan Central Admin is the easiest and powerful way to monitor, manage, inventory and act remotely on, all Performances counters, windows services, Processes, Printers, Sockets, Hardware, Hot fixes, Drives, Shares, OS, Disk, AD and MSI softwares. ... No Deployment, Installation fast and easy, the ideal administrators tool for small, medium or large companies, for monitoring, outsourcing. ... Online knowledge base, support, updates. ... The only software which is able to control dynamically all performance counters for Exchange, Oracle, SQL, Lotus Notes, and all applications...
http://www.checklan.net/downloads/Checklan_Central_Admin_141.zip - 3Mb - Download - Screenshot

ZAPaSPAM for Outlook Express w/Parental
Today, unsolicited or unwanted messages are clogging e-mail inboxes at an alarming rate! More than 70% of all e-mail traffic is ? SPAM?. As e-mail vendors introduce new technology aimed to thwart this growing threat, the spammers counter by employing more creative tactics to circumvent the ? ... Outsourcing of e-mail filtering to a 3rd party is both costly and subjects you to breeches of privacy as these 3rd parties review the contents of your e-mail. ... All features are accessible from our easy-to-use toolbar.
http://www.zapaspam.com/download/ZAPaSPAMExpress.exe - 3Mb - Download - Screenshot

ZAPaSPAM for Outlook w/ Parental Control
Today, unsolicited or unwanted messages are clogging e-mail inboxes at an alarming rate! More than 70% of all e-mail traffic is ? SPAM?. As e-mail vendors introduce new technology aimed to thwart this growing threat, the spammers counter by employing more creative tactics to circumvent the ? ... Outsourcing of e-mail filtering to a 3rd party is both costly and subjects you to breeches of privacy as these 3rd parties review the contents of your e-mail. ... All features are accessible from our easy-to-use toolbar.
http://www.zapaspam.com/download/ZAPaSPAM.exe - 3Mb - Download - Screenshot

ZaZaCHAT
ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. ... ) Manual or automatic chat invitations Typing Status of Visitor/Operator during chat Push Canned responses, Images or URLs Add Notes to Visitors (very useful when chat session is transferred between operators) ZaZaBrowser - Browse External web pages without leaving Operator's Panel...
http://www.zazachat.com/default.aspx - 344Kb - Download - Screenshot

Razordesk 3U
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company? s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ? help requests? ... If you prefer to host the system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments. ... Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced...
http://www.razordesk.com/razor/downloads/Razordesk_V3.1.09_3U.exe - 11Mb - Download - Screenshot

TextHarvest
TextHarvest is ... a simple text file filter; a programmable data conversion and extraction utility; a report mining converter. Copy, delete, parse, change (edit or reformat) records from ASCII or EBCDIC text or binary files. Reformat flat files from Windows, Unix or Mac, including fixed record... Use from the interface or from batch file, command line or shortcut. ... Perform scheduled parsing with scripts. ... Convert from and to the clipboard. ... Transform, restructure and remap your data format instead of rekeying.
http://members.aol.com/getmydata/TextHarvest-Install.exe - 1Mb - Download - Screenshot

Email Audit
Email Audit is a powerful add-in utility for Microsoft Outlook 2000/XP/2003. As the new mail arrives,it filters and clusters Spam mails, Junk mails, Bounce mails into their respective folders. The email audit utility comes with a host of built in spam control filters and flexible user defined... KMsoft can also take Advanced Mail solutions projects such as Enterprise Mail Track, Enterprise mail archival,Mail to EDI conversion,EMS,Web based Email Response Management System,e-KM built over Microsoft Exchange 2000 Server,Un-Strucutred data management solutions as well as end-to-end e-Services...
http://www.KM-Vision.com/EmailAuditVr1.0/EASetup.exe - 8b - Download - Screenshot