Global Site Support
Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management... Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home. ... You are not required to install any software, or upgrade any hardware.
http://www.globalsitesupport.com/distribution/GSSsetup.exe - 291Kb - Download - Screenshot

VueChat Customer Service
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with... If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online.
http://www.vuechat.com/download/express/vuechat_rep.exe - 3Mb - Download - Screenshot

VueChat Enterprise Server
VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. ... VueChat Enterprise allows customers and website visitors to contact directly with company representatives or government employees through a web browser. ... Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over...
http://www.vuechat.com/download/vuechat_srv.exe - 608Kb - Download - Screenshot

SQLOne - Database Search Engine
SQLOne is a keyword based multi-database search engine that enables you to find the required information across multiple enterprise databases. SQLOne is much more than a database full text search. Contrary to full text search engines, SQLOne offers a unique feature of fetching data not just from... , * Hosting Search Portals for Intranet, Knowledge Management, Customer Service Portal, CRM systems, HR Mgmt Systems, ERP Systems, Financial Systems etc. ... SQLOne database search engine can be used to: * Search Enable Public (Business) Websites like Ecommerce Websites, Online Retail Sites,...
http://www.sqlone.com/search/downloadform.html - 16Mb - Download - Screenshot